Safer gambling
Playing safely at Elite Casino Hotels
Last updated 1 July 2026
Gambling should be one pleasure among several in this house — never the reason you cannot enjoy the others. Everything on this page can be arranged in a moment, at any desk, without explanation.
Free, confidential help is available 24 hours a day on the National Gambling Helpline: 0808 8020 133. Or visit BeGambleAware.org.
Tools we offer
Deposit & loss limits
Set a ceiling on your account for a day, a week or a month. We will not lift it early, whatever the hour.
Time reminders & breaks
A quiet word at intervals you choose, or a break in play from 24 hours to six weeks.
Self-exclusion & SENSE
Exclude yourself here for six months or more, or from every licensed British casino through SENSE.
Self-exclusion
You may exclude yourself from Elite Casino Hotels for six months or longer. For a national exclusion covering every licensed British casino, register with SENSE.
If you are worried about someone else
Speak to any host, the duty manager, or write to membership@elitecasinohotels.com. We will handle the conversation privately and will not discuss it on the floor.
Questions: reservations@elitecasinohotels.com · Contact